This morning I got involved in a conversation on Twitter with @EmmaFirth and @JamesFirth. Emma’s platinum wedding ring had broken, she tweeted this:
I had a look at her and husband @JamesFirth’s tweets and thought…that’s not right! Along with several others I tweeted and retweeted several times along the lines of :
Meanwhile @EmmaFirth had found that her and James were not alone in their experience, others had had similar problems with @ejonesjewellers. Emma tweeted this:
A click on the link led to others who had had a similar experience
so….they were not alone in their experience.
several of us retweeted Emma’s link.
But then, what was this? We heard that @EJonesJewellers had been in touch with James:
…so in 38 minutes there seemed to be a complete turnaround by the Jewellers involved. James and Emma were offered a full refund :))
Is 38 minutes a record? I’d love to hear your experiences…especially if you know of a faster turnaround.